Platform Systems: Foundation for Agility, Speed, and Innovation

Platform Systems: Foundation for Agility, Speed, and Innovation

Innovation & Agility = Insurer Survival. COVID rocked our world. Normal family, community, and business practices turned upside down. Insurance operations that relied on paper and in-person interactions obsolete. Surviving requires innovation and agility. Without an enabling platform, it’s impossible. That’s why every insurer needs to build an innovation scorecard.

Denise Garth, Chief Strategy Officer, MajescoPlatform Systems: Foundation for Agility, Speed, and Innovation
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What Does It Take To Be Transformative?

What Does It Take To Be Transformative?

Over the past few years, businesses across all industries have been busy implementing digital strategies and fundamentally changing how they operate and deliver value to customers. As a sector, however, insurance has been slow to embrace digital transformation. Part of the problem is the interpretation of what ‘digital transformation’ really means.

Greg Murphy, is EVP for INSTANDA North AmericaWhat Does It Take To Be Transformative?
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Embedded Insurance: Simple, Transparent, Game-Changing

Embedded Insurance: Simple, Transparent, Game-Changing

Nobody wants to buy insurance. It is hard to understand, related to a future risk that is hard to imagine, and relative to that risk seems arbitrarily expensive. Topping that off is an often frustrating, burdensome, heavily paper and people-intensive process. Overcoming that would be game-changing. Meet the Embedded Insurance Innovators.

Mike Connor, CEO, SVIAEmbedded Insurance: Simple, Transparent, Game-Changing
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Digital Insurance & Speed to Market – It’s Time to Get Your Game On

Digital Insurance & Speed to Market – It’s Time to Get Your Game On

Covid-19 is rapidly changing our world. It’s accelerated the digital transformation of our society, businesses, and personal lives by at least 5 years. The digital leaders in insurance are responding by accelerating their own digital transformation and initiatives. What that means to fast followers and laggards is that if you expect to survive the 2 – 3 years, It’s time to get your digital game on.

Mike Connor, CEO, SVIADigital Insurance & Speed to Market – It’s Time to Get Your Game On
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Why The Customer-Centric Agency is the Future

Why The Customer-Centric Agency is the Future
The agency model has unique, structural advantages over direct writers and lead-gen platforms in insurance distribution in that it is best aligned with consumer desire for objective, transparent, and trusted advice for their risk management needs. A customer-centric agency that can deliver efficient customer acquisition, a frictionless shopping experience, and trusted, ongoing advisory services can create immense value for today’s insurance consumer, and is the only way to re-establish the independent agency as the risk management model of the future.

Matt Chesky, President, InsuritasWhy The Customer-Centric Agency is the Future
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COVID’s Digital Mandate: Insurers Double Down on Transformation & Innovation

COVID’s Digital Mandate: Insurers Double Down on Transformation & Innovation

Over the past months, I’ve been in conversations with multiple carriers, tech vendors, and InsurTechs. In the early days of COVID, it was all hands on deck to protect employees and to care for customers during the quarantine. While there is still work to do in those areas the conversation has shifted dramatically in the past month. The conversation now is how to accelerate digital transformation in preparation for the new normal. 

Mike Connor, CEO, SVIACOVID’s Digital Mandate: Insurers Double Down on Transformation & Innovation
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The COVID-19 Imperative: Risk Management, Business Continuity Planning, & Innovation

The COVID-19 Imperative: Risk Management, Business Continuity Planning, & Innovation

Digital innovation is no longer just a nice to have; it’s a must-have. It’s no longer just about reducing costs or improving margins; COVID-19 has shown that it’s now an imperative addition to risk management processes and business continuity planning (BCP) as well.

Michael Lovegrove, CEO, JRNYThe COVID-19 Imperative: Risk Management, Business Continuity Planning, & Innovation
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What’s Next for P&C Customer Engagement?

What’s Next for P&C Customer Engagement?

P&C customer engagement is changing. That change driven by InsurTechs and Big Tech firms engages customers personally through the use of big data, AI & ML, awesome UX design and back end systems purpose-built to support this kind of engagement. That’s just the first wave. What’s coming next as these companies tap deeper into the digital ecosystems surrounding insureds will change the competitive ground rules again.

Mike Connor, CEO, SVIAWhat’s Next for P&C Customer Engagement?
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COVID-19 & Insurance: Impact, Response & Innovation

COVID-19 & Insurance: Impact, Response & Innovation

COVID-19 requires our industry to move immediately to meet insured’s needs and protect our companies and employees. Then we need to take a breath and think. Necessity is the mother of Innovation, and now is the time to put our capability as an industry to innovate to work. Here’s how.

Mike Connor, CEO, SVIACOVID-19 & Insurance: Impact, Response & Innovation
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Designing Insurance Business Models to Thrive in A Digital Future

Designing Insurance Business Models to Thrive in A Digital Future

“The future is here, just not evenly distributed”. This famous quote by William Gibson is a word to the wise. It couldn’t be truer when it comes to Digital Ecosystems & Insurance. They are reshaping customer engagement, business models, and operations. In fact, they are reshaping entire industries including insurance. While skeptics downplay them, here are the questions the wise are asking to help them develop digital ecosystem strategies and business models to create powerful competitive advantages.

Mike Connor, CEO, SVIADesigning Insurance Business Models to Thrive in A Digital Future
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