Andrew Rear , Chief Executive, Digital Partners, Munich RE
As an industry we don’t design for our customers, we design for ourselves. That has to change. We have to learn to design for how customer see their needs, and how they live their lives. InsurTech startups understand that and by working with them we can accelerate our ability as an industry to make insurance something people want, something that is relevant, accessible, and easy to use.
Insurance Disrupted Q1 2016 | Customer Engagement at the Digital Edge
Keynote: Engagement In a Connected World: The New Economy