Customer Engagement Archives - Silicon Valley Insurance Accelerator

Why The Customer-Centric Agency is the Future

Matt Chesky, President, Insuritas — Thu, 11 Jun 2020 23:12:31 +0000

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What’s Next for P&C Customer Engagement?

Mike Connor, CEO, SVIA — Mon, 13 Apr 2020 00:16:36 +0000

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Creating Insanely Great Customers

Mike Connor — Thu, 09 May 2019 04:18:01 +0000

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Digital Transformation for Insurance 3.0: Digital Ecosystems

Mike Connor, CEO, SVIA — Mon, 15 Apr 2019 18:11:41 +0000

Digital ecosystems are taking over industry after industry, especially those with a focus on products and services. From home buying services to banking to insurance, digital ecosystems are changing the way consumers and companies do business.

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Emerging Distribution Strategies and Solutions: Competing in a Digital Customer-Centric Market

Mike Connor, CEO, SVIA — Thu, 04 Apr 2019 00:22:54 +0000

The insurance industry is rooted in tradition and has been consistently devoted to its tried and true processes. But with the advent of mobile devices, digital data and an analytics-based approach to working with, serving, and retaining the customer, insurance companies must embrace digitally-enabled distribution strategies or perish.

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Digital Engagement: The Empowerment of Insurance Customers & Communities

Mike Connor, CEO SVIA — Mon, 25 Mar 2019 22:03:49 +0000

It’s hard to look at any industry in today’s digitally connected world and spot something that isn’t being guided, influenced, or altered by technology. In today’s fast-paced economy of digital connectivity, it’s all about personalization and the push toward a more hands-on method of customer engagement, the business and communication strategy that connects an external stakeholder and a company through constant communication and the creation of value for the customer.

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SVIA Podcast Series: SMB Insurance | 13 – Workers Comp and Group Health Insurance: Emerging Requirements, Strategies, & Models

SVIA — Mon, 05 Nov 2018 18:51:27 +0000

Overview of the changing SMB workers compensation landscape and the impact it will have on customer engagement business and distribution, technical, and partnering strategy and choices. ~ Speaking: Svetlana Bronshteyn – Independent | Scott Knowles – Modgic Event Episodes SVIA Events

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SVIA Podcast Series: SMB Insurance | 09 – Digital Distribution Trends & Strategies

SVIA — Sun, 04 Nov 2018 20:10:32 +0000

Overview of the changing SMB distribution landscape and the impact it will have on customer engagement business and distribution, technical, and partnering strategy and choices. ~ Speaking: Marc DeLeonibus – Bold Penguin | Chad Nitschke – Bunker | Event Episodes SVIA Events

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SMB Insurance | SVIA | 08 – On Demand & Connected Insurance

SVIA — Sun, 04 Nov 2018 19:28:08 +0000

Overview of the emerging On-Demand and Connected Insurance landscape and the impact it will have on customer engagement business / distribution, technical, and partnering strategy and choices. ~ Speaking: Jason Griswold – rein.ai | Philippe Lafreniere – Slice | Event Episodes SVIA Events

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SMB Insurance | SVIA | 07 – SMB Insurance as a Service

SVIA — Sun, 04 Nov 2018 18:52:22 +0000

Overview of the emerging Insurance as a service landscape and the impact it will have on customer engagement business / distribution, technical, and partnering strategy and choices. ~ Speaking: Mike Connor – SVIA | Faris Gammoh – Newton Insurance | Adam Kiefer – Talage | Event Episodes SVIA Events

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