Benchmarking Insurance Leaders’ AI Readiness
02/21/2024
Blog, Culture, Executive Workshop, Now To Next Session Notes
Creating Insanely Great Customers
05/09/2019
Blog, Culture, Customer Engagement, Distribution Strategy, Innovation
Creating Insanely Great Customers
Chapter 1
Chapter 1. Identifying Your Insanely Great Customers
At the top of almost every CEO’s priorities are three things: customer engagement, innovation, and operational efficiency. These things have always been critical, but today we are in a digital storm that’s disrupting entire industries, and most CEOs aren’t happy with their progress. Why? Because companies are addressing these priorities as individual initiatives. The solution? Integrate and align these initiatives in every functional area within the company with a single goal: Help customers become Insanely Great by continually accelerating the breakthrough value delivered to them.
- Assessing Leadership Proficiency in an AI-Driven Insurance Era
The rapid adoption and increasing capabilities of Artificial Intelligence (AI) require new competencies in leaders throughout their organization. Do your leaders have them? Keep reading to find out. - Benchmarking Insurance Leaders’ AI Readiness
Artificial intelligence (AI) is rapidly reshaping insurance. The role of decision-makers is more crucial than ever. Beyond merely adopting AI as a technology, leaders must prepare their organizations for the next wave AI innovations. Innovations that will redefine the industry. How ready are your leaders? - Preparing Now for AI’s Next Evolution: A C-Suite Imperative For Health Insurers
While health insurers are prioritizing enhancing customer experiences, modernizing legacy systems, and organizing data, a vital strategic focus is often overlooked: preparing their organizations for the next even more powerful waves of AI Innovation. - The AI Shift: Evaluating The Real Competitive Landscape
Understanding the competitive landscape in the AI era is critical for insurance executives. It’s important to see beyond traditional competitors. It’s about strategically understanding how AI will disrupt the industry and identifying how digital leaders and new entrants will leverage the technology. More importantly, it’s about understanding how to give your company a strategic edge - Life Insurance, Global Mega Trends, And AI Strategy: Next Steps For Execs
Global megatrends are not just reshaping the world at large; they’re fundamentally altering the insurance landscape. It’s a transformation driven by emerging technologies, climate, changing demographics, evolving consumer expectations, and a new focus on sustainability. As AI becomes increasingly central to this reshaped world, life insurance leaders face an urgent task. Strategically integrating AI to