Preparing Now for AI’s Next Evolution: A C-Suite Imperative For Health Insurers

02/17/2024 Mike Connor, CEO, SVIA , , ,
Preparing Now for AI’s Next Evolution: A C-Suite Imperative For Health Insurers

While health insurers are prioritizing enhancing customer experiences, modernizing legacy systems, and organizing data, a vital strategic focus is often overlooked: preparing their organizations for the next even more powerful waves of AI Innovation.

Mike Connor, CEO, SVIAPreparing Now for AI’s Next Evolution: A C-Suite Imperative For Health Insurers
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Reverse Engineering The Future: Surviving The Next Insurance Paradigm

05/17/2019 Mike Connor , , ,
Reverse Engineering The Future: Surviving The Next Insurance Paradigm
At SVIA we sense a growing undercurrent of concern in carriers, tech vendors, and even some InsurTechs.
They are moving ahead with improvements across the value chain. They are upgrading everything from customer engagement to underwriting, to policy management and claims. They are even rolling out digital generation products. So, what’s the concern?

Mike ConnorReverse Engineering The Future: Surviving The Next Insurance Paradigm
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Creating Insanely Great Customers

05/09/2019 Mike Connor , , , ,
Creating Insanely Great Customers

Creating Insanely Great Customers
Chapter 1

Chapter 1. Identifying Your Insanely Great Customers

Priorities
At the top of almost every CEO’s priorities are three things: customer engagement, innovation, and operational efficiency. These things have always been critical, but today we are in a digital storm that’s disrupting entire industries, and most CEOs aren’t happy with their progress. Why? Because companies are addressing these priorities as individual initiatives. The solution? Integrate and align these initiatives in every functional area within the company with a single goal: Help customers become Insanely Great by continually accelerating the breakthrough value delivered to them.

Mike ConnorCreating Insanely Great Customers
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NOW TO NEXT - Empowering Leaders For The AI Era Of Insurance

NewTech Match

  • Assessing Leadership Proficiency in an AI-Driven Insurance Era
    The rapid adoption and increasing capabilities of Artificial Intelligence (AI) require new competencies in leaders throughout their organization. Do your leaders have them? Keep reading to find out.
  • Benchmarking Insurance Leaders’ AI Readiness
    Artificial intelligence (AI) is rapidly reshaping insurance. The role of decision-makers is more crucial than ever. Beyond merely adopting AI as a technology, leaders must prepare their organizations for the next wave AI innovations. Innovations that will redefine the industry. How ready are your leaders?
  • Preparing Now for AI’s Next Evolution: A C-Suite Imperative For Health Insurers
    While health insurers are prioritizing enhancing customer experiences, modernizing legacy systems, and organizing data, a vital strategic focus is often overlooked: preparing their organizations for the next even more powerful waves of AI Innovation.
  • The AI Shift: Evaluating The Real Competitive Landscape
    Understanding the competitive landscape in the AI era is critical for insurance executives. It’s important to see beyond traditional competitors. It’s about strategically understanding how AI will disrupt the industry and identifying how digital leaders and new entrants will leverage the technology.  More importantly, it’s about understanding how to give your company a strategic edge
  • Life Insurance, Global Mega Trends, And AI Strategy: Next Steps For Execs
    Global megatrends are not just reshaping the world at large; they’re fundamentally altering the insurance landscape. It’s a transformation driven by emerging technologies, climate, changing demographics, evolving consumer expectations, and a new focus on sustainability. As AI becomes increasingly central to this reshaped world, life insurance leaders face an urgent task. Strategically integrating AI to