Overview of the emerging Insurance as a service landscape and the impact it will have on customer engagement business / distribution, technical, and partnering strategy and choices. ~ Speaking: Mike Connor – SVIA | Faris Gammoh – Newton Insurance | Adam Kiefer – Talage |

Strategic overview of the current state and future vision for the legal and regulatory issues, challenges, and opportunities shaping a digital generation of the SMB Market. ~ Speaking: Natalie L. Wood – SVIA | Shawn Hanson – Akin Gump |

Strategic overview of the current state / future vision for customer engagement in the SMB Market and the technologies, trends & strategies driving it. ~ Speaking: Mike Connor – SVIA | Jake Diner – Elafris | Vas Bhandarkar – ScoreData |

Overview / examples of emerging blockchain capabilities for SMB and the processes, business models and strategies they are enabling. ~ Speaking: Joan Zerkovich – AAIS |

Overview / examples of emerging big data / IoT sources and AI capabilities for SMB and the processes, business models and strategies they are enabling. ~ Speaking: Anurag Shah – Aureus Analytics | Cole Winans – Flyreel |

Strategic overview of the current state / future vision for Digital SMB Market and the trends & strategies driving it. ~ Speaking: Mike Connor – SVIA | Denise Garth – Majesco | Prateek Sangal – CNA Insurance |

Intro & Welcome to SMB Insurance. ~ Speaking: Natalie L. Wood – SVIA | Mike Connor – SVIA |