Overview of the changing SMB distribution landscape and the impact it will have on customer engagement business and distribution, technical, and partnering strategy and choices. ~ Speaking: Marc DeLeonibus – Bold Penguin | Chad Nitschke – Bunker |
Overview of the emerging On-Demand and Connected Insurance landscape and the impact it will have on customer engagement business / distribution, technical, and partnering strategy and choices. ~ Speaking: Jason Griswold – rein.ai | Philippe Lafreniere – Slice |
Overview of the emerging Insurance as a service landscape and the impact it will have on customer engagement business / distribution, technical, and partnering strategy and choices. ~ Speaking: Mike Connor – SVIA | Faris Gammoh – Newton Insurance | Adam Kiefer – Talage |
Strategic overview of the current state and future vision for the legal and regulatory issues, challenges, and opportunities shaping a digital generation of the SMB Market. ~ Speaking: Natalie L. Wood – SVIA | Shawn Hanson – Akin Gump |
Strategic overview of the current state / future vision for customer engagement in the SMB Market and the technologies, trends & strategies driving it. ~ Speaking: Mike Connor – SVIA | Jake Diner – Elafris | Vas Bhandarkar – ScoreData |
Overview / examples of emerging blockchain capabilities for SMB and the processes, business models and strategies they are enabling. ~ Speaking: Joan Zerkovich – AAIS |
Overview / examples of emerging big data / IoT sources and AI capabilities for SMB and the processes, business models and strategies they are enabling. ~ Speaking: Anurag Shah – Aureus Analytics | Cole Winans – Flyreel |
Strategic overview of the current state / future vision for Digital SMB Market and the trends & strategies driving it. ~ Speaking: Mike Connor – SVIA | Denise Garth – Majesco | Prateek Sangal – CNA Insurance |
Intro & Welcome to SMB Insurance. ~ Speaking: Natalie L. Wood – SVIA | Mike Connor – SVIA |
Marik Brockman, Vice President Strategy & Innovation, CSAA
Mega trends including changing economies, demographics, customer expectations and values, and emerging technologies such as mobile, big data
