Insurers often tell me they understand how critical it is to transform their organizations to compete in the experience-driven digital economy, with its new and evolving ecosystems. What is less well-understood is the fundamental technology shift required to reach prospective customers with updated products leveraging new partners, data, and InsurTech innovation…all the while building engagement with existing customers.
Let’s look at eight essential next-gen tech you’ll require in a digital-ready insurance platform if participating in the new and emerging B2C and B2B ecosystems is your endgame.