What Does It Take To Be Transformative?

09/13/2020 Greg Murphy, is EVP for INSTANDA North America
What Does It Take To Be Transformative?

Over the past few years, businesses across all industries have been busy implementing digital strategies and fundamentally changing how they operate and deliver value to customers. As a sector, however, insurance has been slow to embrace digital transformation. Part of the problem is the interpretation of what ‘digital transformation’ really means.

Greg Murphy, is EVP for INSTANDA North AmericaWhat Does It Take To Be Transformative?
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Why The Customer-Centric Agency is the Future

06/11/2020 Matt Chesky, President, Insuritas , ,
Why The Customer-Centric Agency is the Future
The agency model has unique, structural advantages over direct writers and lead-gen platforms in insurance distribution in that it is best aligned with consumer desire for objective, transparent, and trusted advice for their risk management needs. A customer-centric agency that can deliver efficient customer acquisition, a frictionless shopping experience, and trusted, ongoing advisory services can create immense value for today’s insurance consumer, and is the only way to re-establish the independent agency as the risk management model of the future.

Matt Chesky, President, InsuritasWhy The Customer-Centric Agency is the Future
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What’s Next for P&C Customer Engagement?

04/13/2020 Mike Connor, CEO, SVIA , ,
What’s Next for P&C Customer Engagement?

P&C customer engagement is changing. That change driven by InsurTechs and Big Tech firms engages customers personally through the use of big data, AI & ML, awesome UX design and back end systems purpose-built to support this kind of engagement. That’s just the first wave. What’s coming next as these companies tap deeper into the digital ecosystems surrounding insureds will change the competitive ground rules again.

Mike Connor, CEO, SVIAWhat’s Next for P&C Customer Engagement?
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NOW TO NEXT - Empowering Leaders For The AI Era Of Insurance

NewTech Match

  • Assessing Leadership Proficiency in an AI-Driven Insurance Era
    The rapid adoption and increasing capabilities of Artificial Intelligence (AI) require new competencies in leaders throughout their organization. Do your leaders have them? Keep reading to find out.
  • Benchmarking Insurance Leaders’ AI Readiness
    Artificial intelligence (AI) is rapidly reshaping insurance. The role of decision-makers is more crucial than ever. Beyond merely adopting AI as a technology, leaders must prepare their organizations for the next wave AI innovations. Innovations that will redefine the industry. How ready are your leaders?
  • Preparing Now for AI’s Next Evolution: A C-Suite Imperative For Health Insurers
    While health insurers are prioritizing enhancing customer experiences, modernizing legacy systems, and organizing data, a vital strategic focus is often overlooked: preparing their organizations for the next even more powerful waves of AI Innovation.
  • The AI Shift: Evaluating The Real Competitive Landscape
    Understanding the competitive landscape in the AI era is critical for insurance executives. It’s important to see beyond traditional competitors. It’s about strategically understanding how AI will disrupt the industry and identifying how digital leaders and new entrants will leverage the technology.  More importantly, it’s about understanding how to give your company a strategic edge
  • Life Insurance, Global Mega Trends, And AI Strategy: Next Steps For Execs
    Global megatrends are not just reshaping the world at large; they’re fundamentally altering the insurance landscape. It’s a transformation driven by emerging technologies, climate, changing demographics, evolving consumer expectations, and a new focus on sustainability. As AI becomes increasingly central to this reshaped world, life insurance leaders face an urgent task. Strategically integrating AI to