Gen AI is Here. What’s Next For Insurance Careers?

Gen AI is Here. What’s Next For Insurance Careers?

Welcome to The Great AI Transformation

AI is not just a technological advancement; it’s a transformative force reshaping how value is defined, created, and delivered in the insurance industry. This transformation extends beyond technology, redefining the insights and skills insurance professionals need to stay relevant and competitive.

Whether you work in sales, marketing, underwriting, claims, customer support, or a technical role, understanding AI and its trajectory is critical. Using this knowledge to create a competitive edge for your career and organization is no longer optional; it is essential.

Mike Connor, CEO-CoFounder SVIAGen AI is Here. What’s Next For Insurance Careers?
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Preparing Now for AI’s Next Evolution: A C-Suite Imperative For Health Insurers

Preparing Now for AI’s Next Evolution:  A C-Suite Imperative For Health Insurers

While health insurers are prioritizing enhancing customer experiences, modernizing legacy systems, and organizing data, a vital strategic focus is often overlooked: preparing their organizations for the next even more powerful waves of AI Innovation.

Mike Connor, CEO, SVIAPreparing Now for AI’s Next Evolution: A C-Suite Imperative For Health Insurers
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Reverse Engineering The Future: Surviving The Next Insurance Paradigm

Reverse Engineering The Future: Surviving The Next Insurance Paradigm
At SVIA we sense a growing undercurrent of concern in carriers, tech vendors, and even some InsurTechs.
They are moving ahead with improvements across the value chain. They are upgrading everything from customer engagement to underwriting, to policy management and claims. They are even rolling out digital generation products. So, what’s the concern?

Mike ConnorReverse Engineering The Future: Surviving The Next Insurance Paradigm
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Creating Insanely Great Customers

Creating Insanely Great Customers

Creating Insanely Great Customers
Chapter 1

Chapter 1. Identifying Your Insanely Great Customers

Priorities
At the top of almost every CEO’s priorities are three things: customer engagement, innovation, and operational efficiency. These things have always been critical, but today we are in a digital storm that’s disrupting entire industries, and most CEOs aren’t happy with their progress. Why? Because companies are addressing these priorities as individual initiatives. The solution? Integrate and align these initiatives in every functional area within the company with a single goal: Help customers become Insanely Great by continually accelerating the breakthrough value delivered to them.

Mike ConnorCreating Insanely Great Customers
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