Overview of the emerging Insurance as a service landscape and the impact it will have on customer engagement business / distribution, technical, and partnering strategy and choices. ~ Speaking: Mike Connor – SVIA | Faris Gammoh – Newton Insurance | Adam Kiefer – Talage |
Strategic overview of the current state / future vision for customer engagement in the SMB Market and the technologies, trends & strategies driving it. ~ Speaking: Mike Connor – SVIA | Jake Diner – Elafris | Vas Bhandarkar – ScoreData |
Marik Brockman, Vice President Strategy & Innovation, CSAA
Mega trends including changing economies, demographics, customer expectations and values, and emerging technologies such as mobile, big data
Andrew Rear , Chief Executive, Digital Partners, Munich RE
As an industry we don’t design for our customers, we design for ourselves. That has to change. We have to learn to design for how customer see their needs, and how they live their lives. InsurTech startups understand that and by working with them we can accelerate our ability as an industry to make insurance something people want, something that is relevant, accessible, and easy to use.
