What’s Next for P&C Customer Engagement?

04/13/2020 Mike Connor, CEO, SVIA , ,
What’s Next for P&C Customer Engagement?

P&C customer engagement is changing. That change driven by InsurTechs and Big Tech firms engages customers personally through the use of big data, AI & ML, awesome UX design and back end systems purpose-built to support this kind of engagement. That’s just the first wave. What’s coming next as these companies tap deeper into the digital ecosystems surrounding insureds will change the competitive ground rules again.

Mike Connor, CEO, SVIAWhat’s Next for P&C Customer Engagement?
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