AI-Powered Value Added Services: Insurance’s New Competitive Bar

P&C insurance’s competitive landscape is shifting rapidly as companies compete to offer value-added services beyond traditional coverage. The arrival of AI-native consumers—reshaping expectations in the wake of ChatGPT’s explosive growth to over 180 million users—is about to accelerate this trend and deepen it’s competitive impact.

Mike Connor, CEO, SVIAAI-Powered Value Added Services: Insurance’s New Competitive Bar