Josh and Sarah an Insurance Customer Experience Story

Josh and Sarah an Insurance Customer Experience Story
We’d like to invite you into a story about Josh and Sarah, a young couple living on a farm just outside of Nashville just a few years from now. As they start planning their business, they realize they need to figure out what kind of insurance they need personally and professionally, and for the business and their employees. Which side of their experience will your company find itself on?

Mike Connor, CEO, SVIAJosh and Sarah an Insurance Customer Experience Story
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Competing for The Future: Digitally Native Commercial Insurance Solutions

Competing for The Future: Digitally Native Commercial Insurance Solutions
Imagine a future suite of digitally native commercial insurance solutions. Solutions that leverage advanced technologies such as AI, IoT, blockchain, and cloud computing. Personalized solutions that provide real-time risk management and interoperate with a digital ecosystem of value-added services. That future isn’t too far away.

Mike Connor, CEO SVIACompeting for The Future: Digitally Native Commercial Insurance Solutions
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Insurance 2.0: A Survivors Guide

Insurance 2.0: A Survivors Guide
Digital adoption had been accelerating across every aspect of our lives. Then COVID kicked that into hyperdrive. Couple that with macro trends like climate change, shifts in consumer lifestyles, values, and demographics, and you have the makings of a perfect unpredictable storm of change. To survive this digitally supercharged storm over the next 3 years requires becoming a 2.0 Insurance company.

Mike Connor, CEO, SVIAInsurance 2.0: A Survivors Guide
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Why Its Time to Prepare Now for the Data & Analytics-Driven Future of Insurance

Why Its Time to Prepare Now for the Data & Analytics-Driven Future of Insurance

Insurance has always been data-driven. It’s also one of the industries leading the race to adopt AI. And, AI in all its different forms is coming fast. It will impact every part of the insurance industry’s value chains. How we reach customers, engage with them, assess and price risk, manage policies, handle claims and fraud will all be impacted. Beyond that, it will also impact how we measure and manage internal operations as well as distribution channel partners, and how we define and manage products. To stay competitive in this race, Insurers need to rethink and realign current data, analytics, and AI initiatives with the future that’s coming.

Mike Connor, CEO SVIAWhy Its Time to Prepare Now for the Data & Analytics-Driven Future of Insurance
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The 2021 Insurer Mandate: Accelerating Digital Transformation 2.0

The 2021 Insurer Mandate: Accelerating Digital Transformation 2.0

Adoption of Digital Transformation 2.0 has been building momentum over the past couple of years. Holistic, integrated, customer, data, and analytic driven it’s a game-changer. COVID put afterburners on its adoption. If insurers expect to compete in a market thrown 5 years into the digital future by COVID, they need to realign their digital transformation with a 2.0 approach immediately.

Mike Connor, CEO, SVIAThe 2021 Insurer Mandate: Accelerating Digital Transformation 2.0
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Digital Insurance & Speed to Market – It’s Time to Get Your Game On

Digital Insurance & Speed to Market – It’s Time to Get Your Game On

Covid-19 is rapidly changing our world. It’s accelerated the digital transformation of our society, businesses, and personal lives by at least 5 years. The digital leaders in insurance are responding by accelerating their own digital transformation and initiatives. What that means to fast followers and laggards is that if you expect to survive the 2 – 3 years, It’s time to get your digital game on.

Mike Connor, CEO, SVIADigital Insurance & Speed to Market – It’s Time to Get Your Game On
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Why The Customer-Centric Agency is the Future

Why The Customer-Centric Agency is the Future
The agency model has unique, structural advantages over direct writers and lead-gen platforms in insurance distribution in that it is best aligned with consumer desire for objective, transparent, and trusted advice for their risk management needs. A customer-centric agency that can deliver efficient customer acquisition, a frictionless shopping experience, and trusted, ongoing advisory services can create immense value for today’s insurance consumer, and is the only way to re-establish the independent agency as the risk management model of the future.

Matt Chesky, President, InsuritasWhy The Customer-Centric Agency is the Future
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The COVID-19 Imperative: Risk Management, Business Continuity Planning, & Innovation

The COVID-19 Imperative: Risk Management, Business Continuity Planning, & Innovation

Digital innovation is no longer just a nice to have; it’s a must-have. It’s no longer just about reducing costs or improving margins; COVID-19 has shown that it’s now an imperative addition to risk management processes and business continuity planning (BCP) as well.

Michael Lovegrove, CEO, JRNYThe COVID-19 Imperative: Risk Management, Business Continuity Planning, & Innovation
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