On-Demand is a very small but growing business model. There is still much to learn and prove. However, it’s resetting customer expectations and it’s giving those implementing it powerful new insights and capabilities. Insights and capabilities that will be used to reset the competitive bar across other insurance business models. The lessons learned here will change Customer Experience, open New Markets, and open the door to Continuous Underwriting, and Dynamic Policy Management.
Michael Connor, Co-Founder, CEO, SVIAOn-Demand: Setting the Competitive Bar for the Rest of Insurance
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