Why The Customer-Centric Agency is the Future

Why The Customer-Centric Agency is the Future
The agency model has unique, structural advantages over direct writers and lead-gen platforms in insurance distribution in that it is best aligned with consumer desire for objective, transparent, and trusted advice for their risk management needs. A customer-centric agency that can deliver efficient customer acquisition, a frictionless shopping experience, and trusted, ongoing advisory services can create immense value for today’s insurance consumer, and is the only way to re-establish the independent agency as the risk management model of the future.

Matt Chesky, President, InsuritasWhy The Customer-Centric Agency is the Future
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