Digital Insurance & Speed to Market – It’s Time to Get Your Game On

07/20/2020 Mike Connor, CEO, SVIA , , ,
Digital Insurance & Speed to Market – It’s Time to Get Your Game On

Covid-19 is rapidly changing our world. It’s accelerated the digital transformation of our society, businesses, and personal lives by at least 5 years. The digital leaders in insurance are responding by accelerating their own digital transformation and initiatives. What that means to fast followers and laggards is that if you expect to survive the 2 – 3 years, It’s time to get your digital game on.

Mike Connor, CEO, SVIADigital Insurance & Speed to Market – It’s Time to Get Your Game On
Read More

Why The Customer-Centric Agency is the Future

06/11/2020 Matt Chesky, President, Insuritas , ,
Why The Customer-Centric Agency is the Future
The agency model has unique, structural advantages over direct writers and lead-gen platforms in insurance distribution in that it is best aligned with consumer desire for objective, transparent, and trusted advice for their risk management needs. A customer-centric agency that can deliver efficient customer acquisition, a frictionless shopping experience, and trusted, ongoing advisory services can create immense value for today’s insurance consumer, and is the only way to re-establish the independent agency as the risk management model of the future.

Matt Chesky, President, InsuritasWhy The Customer-Centric Agency is the Future
Read More

COVID’s Digital Mandate: Insurers Double Down on Transformation & Innovation

05/31/2020 Mike Connor, CEO, SVIA , ,
COVID’s Digital Mandate: Insurers Double Down on Transformation & Innovation

Over the past months, I’ve been in conversations with multiple carriers, tech vendors, and InsurTechs. In the early days of COVID, it was all hands on deck to protect employees and to care for customers during the quarantine. While there is still work to do in those areas the conversation has shifted dramatically in the past month. The conversation now is how to accelerate digital transformation in preparation for the new normal. 

Mike Connor, CEO, SVIACOVID’s Digital Mandate: Insurers Double Down on Transformation & Innovation
Read More

The COVID-19 Imperative: Risk Management, Business Continuity Planning, & Innovation

05/18/2020 Michael Lovegrove, CEO, JRNY ,
The COVID-19 Imperative: Risk Management, Business Continuity Planning, & Innovation

Digital innovation is no longer just a nice to have; it’s a must-have. It’s no longer just about reducing costs or improving margins; COVID-19 has shown that it’s now an imperative addition to risk management processes and business continuity planning (BCP) as well.

Michael Lovegrove, CEO, JRNYThe COVID-19 Imperative: Risk Management, Business Continuity Planning, & Innovation
Read More

What’s Next for P&C Customer Engagement?

04/13/2020 Mike Connor, CEO, SVIA , ,
What’s Next for P&C Customer Engagement?

P&C customer engagement is changing. That change driven by InsurTechs and Big Tech firms engages customers personally through the use of big data, AI & ML, awesome UX design and back end systems purpose-built to support this kind of engagement. That’s just the first wave. What’s coming next as these companies tap deeper into the digital ecosystems surrounding insureds will change the competitive ground rules again.

Mike Connor, CEO, SVIAWhat’s Next for P&C Customer Engagement?
Read More

COVID-19 & Insurance: Impact, Response & Innovation

03/23/2020 Mike Connor, CEO, SVIA , , ,
COVID-19 & Insurance: Impact, Response & Innovation

COVID-19 requires our industry to move immediately to meet insured’s needs and protect our companies and employees. Then we need to take a breath and think. Necessity is the mother of Innovation, and now is the time to put our capability as an industry to innovate to work. Here’s how.

Mike Connor, CEO, SVIACOVID-19 & Insurance: Impact, Response & Innovation
Read More

Next-Gen On-Demand Insurance Solutions – High Impact Change Agents – Act Now

03/16/2020 Mike Connor, CEO, SVIA ,
Next-Gen On-Demand Insurance Solutions – High Impact Change Agents – Act Now

On-Demand Insurance Solutions are creating a Buzz in the industry. Introduced by InsurTechs, they are now being adopted by major carriers. Though only 1% of the market today, their influence will reshape the future of the insurance. If you haven’t taken the time to deeply understand the impact they will have and begin to work with them, you need to. Here’s why.

Mike Connor, CEO, SVIANext-Gen On-Demand Insurance Solutions – High Impact Change Agents – Act Now
Read More

Insurance Core Systems: Requirements for a Digitally Connected World

02/18/2020 Mike Connor, CEO, SVIA ,
Insurance Core Systems: Requirements for a Digitally Connected World
Last week thought leaders from across Insurance gathered in Palo Alto, CA at our Digital Ecosystems & Insurance: Strategies for Innovators conference. The discussion centered around how digital leaders are leveraging digital ecosystems to accelerate their competitive advantage. Included in that was the impact on core systems.

Mike Connor, CEO, SVIAInsurance Core Systems: Requirements for a Digitally Connected World
Read More

Health ecosystems: striving towards an integrated and seamless patient experience

01/28/2020 Corinne Fitzgerald, Researcher, Evangelos Avramakis, Head Digital Ecosystems R&D, Jonathan Anchen, Head SRI Research & Data Support, Aakash Kiran Raverkar, Research Analyst, of Swiss Re Institute , , ,
Health ecosystems: striving towards an integrated and seamless patient experience

We have seen a shift in focus from treatment to prevention. It has come to be understood that it is much cheaper to prevent a condition from developing than to treat it. Here are some considerations for insurers integrating digital ecosystems and prevention into their next generaton solutions and strategies.

Corinne Fitzgerald, Researcher, Evangelos Avramakis, Head Digital Ecosystems R&D, Jonathan Anchen, Head SRI Research & Data Support, Aakash Kiran Raverkar, Research Analyst, of Swiss Re InstituteHealth ecosystems: striving towards an integrated and seamless patient experience
Read More

NOW TO NEXT - Empowering Leaders For The AI Era Of Insurance

NewTech Match

  • Assessing Leadership Proficiency in an AI-Driven Insurance Era
    The rapid adoption and increasing capabilities of Artificial Intelligence (AI) require new competencies in leaders throughout their organization. Do your leaders have them? Keep reading to find out.
  • Benchmarking Insurance Leaders’ AI Readiness
    Artificial intelligence (AI) is rapidly reshaping insurance. The role of decision-makers is more crucial than ever. Beyond merely adopting AI as a technology, leaders must prepare their organizations for the next wave AI innovations. Innovations that will redefine the industry. How ready are your leaders?
  • Preparing Now for AI’s Next Evolution: A C-Suite Imperative For Health Insurers
    While health insurers are prioritizing enhancing customer experiences, modernizing legacy systems, and organizing data, a vital strategic focus is often overlooked: preparing their organizations for the next even more powerful waves of AI Innovation.
  • The AI Shift: Evaluating The Real Competitive Landscape
    Understanding the competitive landscape in the AI era is critical for insurance executives. It’s important to see beyond traditional competitors. It’s about strategically understanding how AI will disrupt the industry and identifying how digital leaders and new entrants will leverage the technology.  More importantly, it’s about understanding how to give your company a strategic edge
  • Life Insurance, Global Mega Trends, And AI Strategy: Next Steps For Execs
    Global megatrends are not just reshaping the world at large; they’re fundamentally altering the insurance landscape. It’s a transformation driven by emerging technologies, climate, changing demographics, evolving consumer expectations, and a new focus on sustainability. As AI becomes increasingly central to this reshaped world, life insurance leaders face an urgent task. Strategically integrating AI to