Health ecosystems: striving towards an integrated and seamless patient experience

Health ecosystems: striving towards an integrated and seamless patient experience

We have seen a shift in focus from treatment to prevention. It has come to be understood that it is much cheaper to prevent a condition from developing than to treat it. Here are some considerations for insurers integrating digital ecosystems and prevention into their next generaton solutions and strategies.

Corinne Fitzgerald, Researcher, Evangelos Avramakis, Head Digital Ecosystems R&D, Jonathan Anchen, Head SRI Research & Data Support, Aakash Kiran Raverkar, Research Analyst, of Swiss Re InstituteHealth ecosystems: striving towards an integrated and seamless patient experience
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HealthCare: The Revolution is Finally Here

HealthCare: The Revolution is Finally Here

We are finally beginning to experience a long-awaited revolution in the insurance industry. Historically, insurance has been one of the last and slowest industries to embrace technology as a means of modernization and process innovation. The insurance industry is fragmented, without common standards, and until very recently did not attract many investment dollars, which exacerbated the general lack of incentive to modernize. However, in the past few years, we have seen signs of revitalization in the industry, and it is becoming an exciting time to be a part of the insurance community.

Jason Andrew, Co-Founder, Limelight HealthHealthCare: The Revolution is Finally Here
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3 Parts to Framing a Digital Ecosystem Strategy for the Insurance C-Suite

3 Parts to Framing a Digital Ecosystem Strategy for the Insurance C-Suite

If you’re responsible for strategy, innovation or digital transformation you are likely getting an increasing number of questions from C-Suite Executives about Digital Ecosystems. For most insurance companies, the concept of digital ecosystems remains vague. Its something between a buzzword and examples like Google, Apple, and occasionally Ping An, the Chinese insurance giant. These examples provide little in terms of actionable insight that enable executives to redefine priorities or reallocate resources. A simple explanation of what digital ecosystems are and breaking your strategy into 3 parts will.

Mike Connor, CEO, SVIA3 Parts to Framing a Digital Ecosystem Strategy for the Insurance C-Suite
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The Future of Insurance Distribution – Digital Ecosystems

The Future of Insurance Distribution – Digital Ecosystems

The way insurance is purchased will change dramatically in the very near future. Insurers, Brokers, and Agents need a strategy if they intend to survive. Digital Ecosystems are growing and maturing to support every part of our personal and business lives and activities. They provide a marketplace of services and products that are increasingly connected to us and the world around us. Services and products that leverage data, and machine learning to provide highly personalized offerings. It is within these digital ecosystems that the future of insurance is being forged. A future that will change everything we know about insurance distribution.

Mike Connor, CEO SVIAThe Future of Insurance Distribution – Digital Ecosystems
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Designing Insurance Business Models to Thrive in A Digital Future

Designing Insurance Business Models to Thrive in A Digital Future

“The future is here, just not evenly distributed”. This famous quote by William Gibson is a word to the wise. It couldn’t be truer when it comes to Digital Ecosystems & Insurance. They are reshaping customer engagement, business models, and operations. In fact, they are reshaping entire industries including insurance. While skeptics downplay them, here are the questions the wise are asking to help them develop digital ecosystem strategies and business models to create powerful competitive advantages.

Mike Connor, CEO, SVIADesigning Insurance Business Models to Thrive in A Digital Future
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Platforms Allow Insurers to Engage with Valuable Ecosystems

Platforms Allow Insurers to Engage with Valuable Ecosystems

Platforms are a force multiplier of internal and external strengths
Those who have known me for years, know that I was an introvert growing up until I was a junior in high school running for class president. Yes, that surprises people! I had lots of friends across different groups (we can call them different ecosystems), but I was a relatively introspective person. Becoming class president was a catalyst in my becoming an extrovert – which my colleagues and friends recognize me as today. Why do I bring that up?  Because over my career I leverage my introvert strengths, my analytical side and my extrovert strengths, my network of colleagues, peers, and others to bring both perspectives to ideas, topics and challenges.

Both personalities play a role in how individuals work within the realm of technology and today’s fast-paced changing world.  

Denise Garth, SVP, Strategic Marketing, Industry Relations & Innovation, MajescoPlatforms Allow Insurers to Engage with Valuable Ecosystems
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Digital Ecosystems & Insurance: Strategies for Innovators

Digital Ecosystems & Insurance: Strategies for Innovators

What do Apple, Alibaba, Amazon, Bank of China, JP Morgan, Facebook, Google, Intuit, PayPal, EBay, Docusign, Slack, General Motors, and Zhong An have in common? Digital ecosystems that connect them to millions of customers. According to McKinsey, $60 Trillion in revenue will flow through Digital Ecosystems like these by 2025. That includes Insurance.

Mike Connor, CEO, SVIADigital Ecosystems & Insurance: Strategies for Innovators
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Digital Insurance Ecosystems: Rise of Exponential Business Models

Digital Insurance Ecosystems: Rise of Exponential Business Models

Digital Ecosystems are maturing at a rapid rate across multiple industries. The impact they will have on insurance and its business models is profound. While insurance is behind, there are some early examples from China’s Digital Insurance Leaders ZongAn and PingAn. Their ecosystems provide customers with interoperable and blended solutions that include insurance, banking, and other services. Solutions with a very different business, product, distribution, and customer engagement models. Models that exponentially increase the options and the reach of those who deploy them and that will forever change insurance.

Mike Connor, CEO, SVIADigital Insurance Ecosystems: Rise of Exponential Business Models
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