Innovation Archives - Silicon Valley Insurance Accelerator

Gen AI is Here. What’s Next For Insurance Careers?

06/10/2024 Mike Connor, CEO-CoFounder SVIA Blog, Innovation, Now To Next Session Notes, Uncategorized

Welcome to The Great AI Transformation

AI is not just a technological advancement; it’s a transformative force reshaping how value is defined, created, and delivered in the insurance industry. This transformation extends beyond technology, redefining the insights and skills insurance professionals need to stay relevant and competitive.

Whether you work in sales, marketing, underwriting, claims, customer support, or a technical role, understanding AI and its trajectory is critical. Using this knowledge to create a competitive edge for your career and organization is no longer optional; it is essential.

Platform Systems: Foundation for Agility, Speed, and Innovation

09/26/2020 Denise Garth, Chief Strategy Officer, Majesco Blog, Digital Ecosystems, InsurTech

Innovation & Agility = Insurer Survival. COVID rocked our world. Normal family, community, and business practices turned upside down. Insurance operations that relied on paper and in-person interactions obsolete. Surviving requires innovation and agility. Without an enabling platform, it’s impossible. That’s why every insurer needs to build an innovation scorecard.

Blend Culture Change and New Tech for Success with Digital Transformation

09/09/2020 Phil Reynolds, CEO & Co-Founder, Jeff Haner, Director of Market Research & Strategy, BriteCore Blog

Digital transformation is not about technology. Yet, isn’t that where we tend to focus? It is too easy for us as insurance business and IT leaders to fixate on technology problems and solutions and overlook the most critical (and more difficult) changes that must take place if we are to transform our organizations…changes in attitudes, beliefs, and day-to-day behaviors that are critical for true transformation and success with digital business.

COVID’s Digital Mandate: Insurers Double Down on Transformation & Innovation

05/31/2020 Mike Connor, CEO, SVIA Blog, Digital Ecosystems, InsurTech

Over the past months, I’ve been in conversations with multiple carriers, tech vendors, and InsurTechs. In the early days of COVID, it was all hands on deck to protect employees and to care for customers during the quarantine. While there is still work to do in those areas the conversation has shifted dramatically in the past month. The conversation now is how to accelerate digital transformation in preparation for the new normal.

The COVID-19 Imperative: Risk Management, Business Continuity Planning, & Innovation

05/18/2020 Michael Lovegrove, CEO, JRNY Blog, Future of Insurance

Digital innovation is no longer just a nice to have; it’s a must-have. It’s no longer just about reducing costs or improving margins; COVID-19 has shown that it’s now an imperative addition to risk management processes and business continuity planning (BCP) as well.

COVID-19 & Insurance: Impact, Response & Innovation

03/23/2020 Mike Connor, CEO, SVIA Blog, Customer Engagement, Future of Insurance, Uncategorized

COVID-19 requires our industry to move immediately to meet insured’s needs and protect our companies and employees. Then we need to take a breath and think. Necessity is the mother of Innovation, and now is the time to put our capability as an industry to innovate to work. Here’s how.

The Hockey Stick Impact of Digital Ecosystems on Insurance Innovation

02/02/2020 Mike Connor, CEO, SVIA Blog, Digital Ecosystems

True innovation in insurance, other than a few examples such as Online comparators, UBI, and Life insurance coupled with wellness, has have been slow in coming. Digital Ecosystems are about to add a hockey stick to that curve and here’s how.

Platforms Allow Insurers to Engage with Valuable Ecosystems

12/19/2019 Denise Garth, SVP, Strategic Marketing, Industry Relations & Innovation, Majesco Blog, Customer Engagement, Digital Ecosystems

Platforms are a force multiplier of internal and external strengths
Those who have known me for years, know that I was an introvert growing up until I was a junior in high school running for class president. Yes, that surprises people! I had lots of friends across different groups (we can call them different ecosystems), but I was a relatively introspective person. Becoming class president was a catalyst in my becoming an extrovert – which my colleagues and friends recognize me as today. Why do I bring that up? Because over my career I leverage my introvert strengths, my analytical side and my extrovert strengths, my network of colleagues, peers, and others to bring both perspectives to ideas, topics and challenges.

Both personalities play a role in how individuals work within the realm of technology and today’s fast-paced changing world.

Digital Insurance, Ecosystems, & Customer Engagement: The Edge of Innovation

10/03/2019 Mike Connor, Co-Founder / CEO, SVIA Blog, Customer Engagement, Digital Ecosystems

Imagine the ability to connect with and offer current and future insurance customers exactly what they need to achieve their life and business goals with the least risk possible in real-time. Imagine having insight into new and profitable risk pools and customer segments as they are forming. Imagine the ability to configure and deliver highly personalized solutions and value-added services to them on the fly. The rapidly maturing Digital Ecosystems surrounding customers offer that opportunity. However, the roadmap to get there doesn’t start with technology. It starts with the customer.

On-Demand: Setting the Competitive Bar for the Rest of Insurance

07/23/2019 Michael Connor, Co-Founder, CEO, SVIA Blog, Disruptive Business Models, Future of Insurance

On-Demand is a very small but growing business model. There is still much to learn and prove. However, it’s resetting customer expectations and it’s giving those implementing it powerful new insights and capabilities. Insights and capabilities that will be used to reset the competitive bar across other insurance business models. The lessons learned here will change Customer Experience, open New Markets, and open the door to Continuous Underwriting, and Dynamic Policy Management.

Know How To Protect Your Insurance Career In An AI Era? Ignore This
Building Your Career in the AI Era of Insurance Requires A New Strategy It’s easy to get overwhelmed with all of the hype about AI and tune it out. What’s true is that none of us really know all the ways AI will impact our lives and careers and, for that matter, what to do
Gen AI is Here. What’s Next For Insurance Careers?
Welcome to The Great AI Transformation AI is not just a technological advancement; it’s a transformative force reshaping how value is defined, created, and delivered in the insurance industry. This transformation extends beyond technology, redefining the insights and skills insurance professionals need to stay relevant and competitive. Whether you work in sales, marketing, underwriting, claims,
Building a Career Edge In the AI Insurance Era: Demystifying The AI Genie
Artificial Intelligence (AI) is rapidly transforming industries worldwide, and the insurance sector is no exception. To stay competitive and advance your career, it’s crucial to develop a deeper understanding of AI and its impact on our industry.
Assessing Leadership Proficiency in an AI-Driven Insurance Era
The rapid adoption and increasing capabilities of Artificial Intelligence (AI) require new competencies in leaders throughout their organization. Do your leaders have them? Keep reading to find out.
Benchmarking Insurance Leaders’ AI Readiness
Artificial intelligence (AI) is rapidly reshaping insurance. The role of decision-makers is more crucial than ever. Beyond merely adopting AI as a technology, leaders must prepare their organizations for the next wave AI innovations. Innovations that will redefine the industry. How ready are your leaders?